On 28 April 2026 LetsVPN (快连) announced it was terminating business operations for mainland China, and on 15 May its CEO confirmed in writing that the service can no longer be provided there. Here is what happened, in order, with the official posts and press coverage.
On 28 April 2026 LetsVPN published an official post addressed to its users (“致快连（LetsVPN）用户”) announcing a difficult decision: it had to terminate its business operations for the mainland China region. The stated reason was continuous network blocking. Over the previous 20 days the company said its technical team had tried adjustments almost every hour and had concluded that the connection problems could not be solved.
The same post set out the consequences for paying customers: every refund request would be calculated from 8 April 2026 regardless of actual usage, all mainland-China payment channels were formally closed, and an automated refund system was being built. Follow-up posts on 1 May (account time freeze, self-service refunds and billing), 7 May (refund progress) and 8 May (“快连恢复正常运营”, normal operations resumed globally) filled in the details.
On 15 May 2026 the CEO published an apology letter (“CEO 的一封道歉信”). It states verbatim that 快连 can no longer provide VPN service to mainland China (“快连已经无法继续面向中国大陆提供 VPN 服务”), apologises that the long-running promise of “always connecting” was overstated, says the slogan will be changed, and advises mainland users to process their refunds promptly.
The service is no longer available to you. LetsVPN itself says it cannot provide VPN service to mainland China, and its mainland payment channels are closed, so there is no supported way to buy or renew from inside the mainland. If you had paid time left, the company's refund process counts from 8 April 2026 regardless of how much you used, and the CEO letter urges mainland users to submit refunds promptly rather than wait.
Practically, this means LetsVPN should not be on your shortlist any more. The Chinese-language edition of this site links to VPNs that are still being tested for mainland use; the English and Russian editions link to our general recommendations.
LetsVPN did not close down as a company. Its 8 May 2026 post announced that normal operations had resumed globally, and the marketing site is still online with its 72-hour free trial. What changed is the audience: the product that was built and marketed for “getting through the wall” now explicitly excludes the market it was built for, and later press coverage (ABC News, June 2026) reports that the company could not guarantee service availability in China even after resuming.
Everything else in our review still applies — the missing public pricing page, the two-device limit, the mixed real-user reviews on connection stability and refunds. If you are outside mainland China and simply want a dependable VPN with transparent pricing, the alternatives we link to are a safer starting point.
Official posts are in Chinese. Press items are listed with their original headlines. Links open in a new tab.
Our recommendations are independently tested and publish their prices up front.